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Our Services Commitments

Pre-sales:

1.  Provide complete product manual, brochure etc to customers;

2.  Professional staff provide design solutions & consulting services, and recommend products that best suit customers’ needs;

Sale-services:

1.  Provide customers with comprehensive technical support, assist customer for model selection, offer the most economical & reasonable solution;

2.  Provide free training, guide installation & maintenance, and help making decisions for best solutions;

3.  Promise to deliver the goods in time as per the delivery date stipulated in the sales contract;

After-sales:

1.  Warranty period: We offer one year warranty according to the state regulations on mechanical & electrical products. During the warranty period, users will enjoy free services, lifelong paid service, and long-term supply accessories;

2.  Provide free technical advices;

3.  After-sales service commitment: Where office has been established, within the city 1~8hrs, within province, 1~24hrs, outside province, 1~48hrs, traffic inconvenient area within 72hrs;

We guarantee that users can enjoy our first-class services whenever & wherever you buy our products, we guarantee to serve you within 24hrs.

Service Email: [email protected]

Service hotline: +86-028-27222121

Our service motto: 

Be our guests!

Sincerity, pragmatic, and win-win!



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Tel:+86-028-27222121 Email:[email protected] Fax:+86-028-27126330 Address:Shiliba Industrial Park, Jianyang District, Chengdu.
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